Refund policy
Returns
We accept returns within 3 days of delivery for UAE orders.
To be eligible:
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The item must be unused, unwashed, and in original condition with tags attached.
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Item must be returned in its original packaging.
❌ We do not accept returns on:
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Stitched or customized items
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Sale or discounted items
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Items returned without prior approval
To initiate a return, please contact us on WhatsApp or email at myhareemfashion@gmail.com with your order number and item details.
Refunds
Once your return is received and inspected:
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If approved, your refund will be processed to your original payment method within 5–7 working days.
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If paid via Cash on Delivery, we will issue a refund voucher or transfer to your UAE bank account.
Please note: shipping fees are non-refundable.
Exchanges
Currently, we do not offer exchanges. If you’d like a different item or size, kindly return the item (if eligible) and place a new order.
Return Shipping
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Customers are responsible for return shipping costs unless the item received was incorrect or damaged.
Questions?
Reach us anytime at myhareemfashion@gmail.com or WhatsApp us directly.